December 9, 2013: A few EyeTV users in the US may be experiencing gaps in TV Guide data

We’ve received a few reports that some EyeTV users in the US have noted white gaps in their TV Guide data.

Update – December 16, 2013

This problem should now be resolved for all affected users.  As new program info comes in each day, it should no longer have gaps in data.

If you have any remaining gaps in your data, between today and 14 days from now, you can use the Clear EPG Database command to fill them in:

How do I clear the EPG database?

Thank you for your patience while we worked to resolve this issue.  We apologize for any inconvenience that this problem caused.